Thank you for shopping with TheHealthDibs! We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help.

1. Eligibility for Returns

* You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

* Some items are not eligible for return, such as perishable goods, personalized items, and items classified as hazardous materials.

2. Initiating a Return

* To initiate a return, please contact our Customer Service team at thehealthdibs@gmail.com within 30 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return.

* Our team will provide you with return instructions and a return shipping label (if applicable).

3. Return Conditions

* Returned items must be in new, unused, and resalable condition with all original tags and packaging intact.

* Once we receive your return, it will be inspected to ensure it meets our return criteria. If the return is approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.

4. Return Shipping

* If the return is a result of our error (incorrect or defective item), we will provide you with a prepaid return shipping label. Otherwise, you will be responsible for paying for your own shipping costs for returning your item.

* Shipping costs are non-refundable, except in cases where we provided the incorrect or defective item.

5. International Returns

* Customers are responsible for any customs fees, duties, or taxes associated with returning items from outside the country.

* We recommend using a trackable shipping service and purchasing shipping insurance when returning items internationally, as we cannot guarantee that we will receive your returned item.

6. Exchanges

* If you would like to exchange an item for a different size or color, please contact our Customer Service team for assistance. Exchanges are subject to availability.

7. Refund Processing Time

* Refunds are typically processed within 5 business days of receiving the returned item. However, please allow additional time for your bank or credit card company to process the refund.

8. Contact Us

* If you have any questions about our returns policy or need assistance with a return, please contact our Customer Service team at thehealthdibs@gmail.com.

Note: This returns policy is subject to change without notice. Please refer to our website for the most up-to-date information.